Account and data deletion

Delete your Ivorycom account

This public page lets Ivorycom customers request deletion from any browser. You do not need to reinstall or open the Android app.

Request deletion online

1. Sign in to Ivorycom in this browser.
2. Open Account settings, then Close account.
3. Select Delete account and complete the explicit confirmation.

Cannot sign in?

Email us from the address registered to your account. Include your workspace or business name. We will verify ownership before scheduling deletion.

Disconnect Facebook, Instagram, or WhatsApp

Open Connected apps in Ivorycom, choose the connection, and select Disconnect to stop further access through that connection. Disconnecting does not delete CRM records already imported. To request deletion of imported Meta data, use the partial data deletion request below and identify the connection and workspace.

Delete specific data without closing your account

You may ask us to delete specific CRM records, uploaded files, communications, or other personal data while keeping your Ivorycom account open. Email us from your registered address and identify the workspace and data you want removed. We verify ownership and confirm any records we must retain for security or legal obligations.

What happens next

• Deletion is scheduled with a 30-day cancellation window.
• You can cancel before the scheduled date from Account settings.
• Your workspace, team access, CRM records, uploaded files, and integration credentials are permanently removed after the window.
• Limited records may be retained when required for security, fraud prevention, tax, or other legal obligations.

Questions? Contact privacy@ivorycomcrm.com or review our Privacy Policy.